What is the requirement for dealers to supply warranties?

legal updates

A consumer has up to six years to bring a claim under the Limitation Act 1980

Read our disclaimer keyboard_arrow_down

This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.

The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.

Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.

If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.

All characters are fictitious and should not be taken as referring to any person living or dead.

Use of this website shall be considered acceptance of the terms of the disclaimer presented above.

There has always been a little confusion concerning warranties amongst car dealers, this may be due to the legislation available for consumers to attempt to rely on. The two things are separate and hold no bearing on one another. 

When a consumer purchases goods, they will be able to refer to the Consumer Rights Act 2015 in the event the goods are not as described, not fit for purpose or not of satisfactory quality. A consumer has up to six years to bring a claim under the Limitation Act 1980, however, it goes without saying, the longer the period of time since purchase, the more difficult it would be. Remember, the consumer statutory rights cannot be restricted! 

However, a warranty is not a legal requirement. Therefore, If you wish to provide a warranty to your consumer, this could be for a 6 month or 12 month period. It is at your discretion. Warranties will be subject to a number of terms and conditions and exclusions. Whilst many dealers may still write “engine and gearbox only” or “1 month warranty”, this does not comply with the obligations under the Consumer Contract Regulations 2013.

A warranty must be subject to a list or terms and conditions to enable to consumer to understand what is and isn’t covered. You will also leave yourself wide open to interpretation if no terms and conditions are provided. 

Further, the writing of “no warranty implied or given” does not alter the consumers statutory rights, the Consumer Rights Act 2015 will still be applicable to the contract, and this could be viewed as a restrictive statement.

Connected Car FinanceReady to take the connected approach?

We’re here to ensure all used car dealerships deliver a better car finance experience for their customers. With over 4,000 approved dealer partners we ensure you are properly supported and connected with a range of flexible finance options, allowing you to lend and your customers to buy in complete confidence.

Roxanne BradleyLegal AdvisorRead More by this author

Related Legal Updates

Deposit and Fair Contractual Terms

Explore the intricacies of contract commitments and the bounds of consumer rights in our latest analysis, where a £3000 deposit dispute underscores the significance of clear terms and buyer responsibilities.

Maintaining professionalism in customer disputes

Your emails may be presented to a judge for review to help decide on how you have handled the matter before the court’s involvement.

Lawgistics review WarrantyFirst Car Warranty Policies

We continue our journey reviewing aftermarket warranties and our next stop, WarrantyFirst.

2024: The Year of Smarter Warranties in the Motor Trade

Unlocking 2024’s Potential: Discover how our revolutionary warranty management system can transform your business profits and efficiency!

Assist your consumer… before it’s too late

If a consumer is ignored or refused assistance by you, and a repair is carried out, you will no longer be able to inspect the failed component.

Lawgsitics review Autoguard Warranties

How far above and beyond consumer rights do aftermarket warranties go?

What? You want me to pay after nearly 6 years?

After 5 years, 8 months, and 41,000 miles, there was a problem with the vehicle, and it ultimately required a new engine costing £4,600.

Get in touch

Complete the form to get in touch or via our details below:

Phone
01480 455500
Address

Vinpenta House
High Causeway
Whittlesey
Peterborough
PE7 1AE

By submitting this quote you agree to our Terms & Conditions and Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.