VW emissions scandal fallout affecting goodwill work
The VW Group, which includes Audi, SEAT, Skoda and of course VW, amongst
others, faces one of the biggest crises to hit the automotive industry
in living memory.
Consumer Rights Act 2015...getting it right
Well done WMS for their proactive approach to the Consumer Rights Act
2015 however Lawgistics the legal firm to the motor trade feel that we
must point out a couple of inaccuracies.
Lawgistics Goes Bananas #B4B15
Although better known for the serious business of bringing legal
solutions to the motor trade, Lawgistics have a slightly more humorous
light hearted side. A side that we shall be showing over this weekend as
two members of our team, ‘The Judge’ and ‘The Lawyer’ leave these
shores and tear across Europe in the name of charity, (well that’s what
they’ve told the office anyway), on the Bangers for Ben 2015 charity
New Rules for selling GAP insurance
From the 1 September 2015 GAP insurance products can no longer be sold
at point of sale and a list of prescribed information will need to be
made available to customers at least two clear days before any sale of
such product can be concluded.
Turbans in the Workplace
As from the 1 October 2015 the right for Sikhs to wear turbans, instead
of safety helmets (currently only allowed on building sites) will be
expanded to all workplaces, subject to various exceptions in accordance
with sections 6 and 7 (Northern Ireland) of the Deregulation Act 2015.
VW leaves the rest of the industry fuming!
We are sure you will have heard all about the VW scandals this week and
the effects could be very far reaching with 16% of all vehicles in the
UK being VW Group Cars. VW have admitted that they have used software in
their vehicles to ‘cheat’ emissions testing, producing lower emissions
results in testing than are achievable in normal driving conditions.
Warranties - The Good, the Bad and the Ugly
As you may have seen with our earlier email update this week on the
Consumer Rights Act 2015 (CRA2015) dealers will only have
one opportunity to make repairs to a vehicle in the event of a fault
rendering the vehicle unfit for purpose, not of satisfactory quality or
not as described. If the repair is not successful or another different
fault occurs the consumer will have the right to reject the goods and
obtain a refund or a price reduction.
On premises sales, off premises sale and distance contracts
Most sales by our dealers will be subject to the ‘on premises’ sales
rules within the Regulations given that an on ‘on premises’ sale is
defined in the Regulations as a contract between a trader and a consumer which is neither a distance contract nor an off premises contract.
Bangers for BEN2015. Please Help
Here comes the Law....HOO RAH! The boys are ready. The car is ready...almost. All we need are the donations. Help us to help BEN give us whatever you can. The more you give, the faster we go and while we do not in any way condone breaking local traffic regs, we will be disappointed if we dont pick up at least one speeding ticket.
I'm bringing the car back because...Your stories
Further to our request for the weird, the wonderful and the downright
ridiculous reasons that consumers have wanted to return their cars here
are the top five for this week.
Watching the clock??
We constantly deal with problems involving ‘clocked’ vehicles and their
sale. A vehicle may be bought and sold many times without anyone
involved being aware the vehicle has been clocked even if you have
carried out all the relevant checks with due diligence, and this can
cause you the dealer all sorts of problems!
New Fight against Parking Fines:
New website that has been launched to assist people in the ongoing fight against unfair parking fines.
Consumer Rights Act 2015 - Rejects and refunds
We have had some queries recently on how quickly a refund will have to
be given if a consumer rejects the vehicle within the first 30 days of
ownership when the new Consumer Rights Act comes into force.
Is your selling going the distance?
As you probably are aware, the Long distance selling regulations were
incorporated into The Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013 which apply to any sale that is
conducted online, at a distance or away from a traders premises, so what
effect does this have on you as a trader?
Fit for work?
From the 8th September the new Government scheme ‘Fit for Work’ is now
in force nationwide, and therefore available to all employees and
employers. The service has been set up to help working people who have been, or are likely to be, off work for four weeks or more.
Bangers for BEN2015 - THE COURT IS IN SESSION…
Myself and Joel have chosen our chariot for the forthcoming charity road
trip across Europe. Thankyou for all the kind offers we received from
dealers up and down the country for cars. We have decided to take a much
loved and much battered ‘51’ plate Golf GTi. 140 000 genuine miles on the
clock and years of faithful service to its owner. Bangers for BEN is a
fitting way to say goodbye to this trusty servant
I’m bringing the car back because…
As we head towards the incoming Consumer Rights Act 2015 and the 30 day ‘short term right to reject
’. We thought it would be interesting
to find out some of the weirdest, funniest and just downright craziest
reasons that customers have given for attempting to return a vehicle
Holiday Pay – Carrying over entitlement to the next year
If an employee is on long term sick, they are entitled to carry any
untaken holiday, whether they were able to take it or not, for a period
of 18 months.
Increase in Minimum Wage – what does the next 12 months hold?
It has been announced that minimum wage is set to increase again this October, be ahead of the game.
Consumer Rights Act 2015-Video Evidence
The Consumer Rights Act will all too soon be upon us and with it will
arrive a whole new raft of “rights” available to the customer who
becomes dissatisfied with their purchase. One of the more
onerous clauses in the Act will be the full right to reject the goods
within the first 30 days for ANY fault, not just a serious fault.
Are you breaching the new rules for FCA Regulated firms?
January and July this year saw two new rules to which any dealer who has a credit licence will need to adhere.
Refunds under the Consumer Rights Act 2015 - deductions for use by customer
Under the short term right to reject, even if the customer has had the
vehicle for 29 days of the 30 day period, they appear to be entitled to a
Repairs it’s all about consent…
Here at Lawgistics we regularly have discussions with traders who
casually say “It’s being repaired as we speak” Our reply is always “Do
you have authorisation to repair?” Repairs should only be started when permission is given by the consumer.
Dartford Crossing News!
We have had a number of cases recently with people experiencing issues
with the changes in the Dartford Crossing (“Dart Charge”) charges. This
piece of news will especially apply to those of you operating in this
area or those of you who are delivering vehicles.
Disability – Type 1 or Type 2?
The Employment Appeal Tribunal recently had to consider the issue is diabetes is a disability? For a condition to be classed as a disability, the condition must have a
substantial and long term effect on day to day activities.